Community Host - High End Commercial Property
Location: Edinburgh City Centre
Salary: £28,000 + BENEFITS & THE OPPORTUNITY TO WORK FOR AN EXCITING WELL-RESPECTED COMPANY
STRONG PROGRESSIVE OPPORTUNITIES
MONDAY TO FRIDAY HOURS!
A forward thinking company who are excellent at creating modern workspace properties and who are always ahead of their game taking inspiration from the most up and coming venues and who are committed to providing the best in customer service for their prestigious clients.
Hesketh James are currently recruiting a Community Host for an iconic commercial buildings based in Edinburgh City Centre. The building is home to both fledgling and more mature businesses, providing a dynamic and inspirational workspace.
The ideal candidate will be an outgoing, customer-focused receptionist as well as a great host and someone who is a great brand ambassador and always looks to exceed guest expectation. You will be IT literate and have excellent communication skills both written and verbal.
Responsibilities:
- Meeting and greeting visitors at the door as they enter the building
- Facilitating meeting rooms for corporate meetings and events for internal tenants.
- Provide show rounds for potential tenants and guests
- Accurately recording calls and visits, ensuring messages are relayed in a timely manner.
- Driving the Guest Services offering.
- Accountable for driving customer experience and becoming first point of contact for tenants and visitors within the building.
- Assisting tenants and visitors with any needs - stamping car park passes, offering directions etc
- Answering telephones, taking messages etc
- Looking after the help desk, assisting with any problems or queries reported
What are we looking for?:
The following backgrounds will be considered:
- Previous front of house experience as a host/receptionist in a corporate professional services, serviced office or co-working space
- Previous experience as a receptionist/host with a professional law firm, finance practice, insurance company or similar company
Experience/Skills Required:
- An excellent host and ambassador for the company
- Previous supervisory or junior management experience
- Well presented at all times with a great front of house presence & a cheery welcoming demeanour
- A strong communicator with the ability to communicate at all levels
- The ability to build up a good rapport and strong relationships with regular tenants & visitors alike
- Great telephone answering skills
- IT Literate
This is a quality company with an excellent reputation and offers great scope for future development.
We are committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics or background.
Please note: We are expecting a high number of applications for this role and will be in touch with successful candidates within 72 hours of your application. Should you not hear from us within this period, we regret that you have not been shortlisted on this occasion.