We are recruiting for an exceptional Community Associate to join an impressive, serviced office operation in Leeds. This is a varied and exciting role where you will act as the face of the business to members and private office clients assisting with enquiries, bookings, administration and events.
The Client:
- Our client is a forward-thinking company, renowned for creating cutting edge design, unique, modern and flexible workspaces.
- They take pride in delivering first class customer services to both their co-working space clients and visitors to their centres.
- They are huge believers in promoting from within and provide fantastic opportunities to build a career within their business.
The ideal candidate:
- You will be an outgoing, customer focused receptionist as well as a fantastic host and face of the business.
- You will ideally have experience in an admin / reception customer faced role or within the hospitality sector.
- We are looking for a brand ambassador for the company that is always looking to exceed guest expectation.
- You will be a strong communicator with the ability to communicate at all levels and build rapport with regular tenants and visitors alike.
- You will be IT literate and have excellent communication skills, both written and verbal with strong administration skills.
- You will be well presented, have a positive energy and welcoming demeanour.
Responsibilities
- Host duties – Meeting and greeting visitors as they enter the building.
- Providing show arounds for potential tenants and guests.
- Accurately recording calls and visits and ensuring messages are passed to the correct people in a timely manner.
- Driving the Guest Services offering.
- Accountable for driving customer experience and becoming the first point of contact for tenants and visitors within the building.
- Assisting tenants and visitors with any day-to-day needs
Benefits:
- Continual progression and development with one of the fastest growing businesses in the workspace sector.
- 25 days annual leave
- Birthday off
- 1 wellness day per year
- Long service awards
- Travel loans
- A competitive salary plus a range of excellent company benefits.
To apply for this vacancy, please forward your CV, ideally in word format.