RECEPTIONIST
MONDAY TO FRIDAY HOURS - 37.5 HOURS PER WEEK
LOCATION: LEEDS CITY CENTRE
SALARY: £24,000 PER ANNUM + 25 DAYS HOLIDAY + EXCELLENT BENEFITS PACKAGE & THE OPPORTUNITY TO WORK FOR AN EXCITING WELL-RESPECTED COMPANY
My client is a well-respected legal and professional services company based in Leeds city centre, markets leaders in their field having won a host of accolades and awards.
Hesketh James are currently recruiting a receptionist to work at our clients offices based in the heart of Leeds.
The ideal candidate will be an outgoing, customer-focused receptionist as well as a great host and someone who is a great brand ambassador and always looks to exceed guest expectation. You will be IT literate and have excellent communication skills both written and verbal.
Responsibilities:
- Host duties - Meeting and greeting visitors at the door as they enter the building
- Provide show rounds for potential tenants and guests
- Accurately recording calls and visits, ensuring messages are relayed in a timely manner.
- Driving the Guest Services offering.
- Accountable for driving customer experience and becoming first point of contact for visitors within the building.
- Assisting visitors with any needs - stamping car park passes, offering directions etc
- Answering telephones, taking messages etc
- Looking after the help desk, assisting with any problems or queries reported
What are we looking for?
The following backgrounds will be considered:
- Previous front of house experience as a host/receptionist within a restaurant, bar or hotel committed to providing the highest standards of customer service.
- We would also consider candidates who have worked in customer service for a airline, luxury car dealership or something similar
- Previous experience as a receptionist/host within a serviced office, service apartment or co-working space
Experience/Skills Required:
- An excellent host and ambassador for the company
- Previous supervisory or junior management experience
- Well presented at all times with a great front of house presence & a cheery welcoming demeanour
- A strong communicator with the ability to communicate at all levels
- The ability to build up a good rapport and strong relationships with colleagues and visitors
- Great telephone answering skills
- IT Literate
Rewards:
Not only will you get to work Monday to Friday daytime hours for an award-winning business, but you will also receive a salary of up to £24,000 per annum and a range of company benefits and future progression.
Benefits:
- Life Assurance (3 x salary)
- 25 days holiday plus bank holidays
- Up to 10% discretionary bonus
- Pension Scheme
- Participation within ShareSave scheme
- Enhance Maternity / Paternity leave
- Progression within the company
To apply for this vacancy, please forward your CV, ideally in word format.