My client is a well-respected company with a reputation for delivering outstanding workspace operations.
A forward-thinking company who are excellent at creating modern venues and who are always ahead of their game taking inspiration from the most up and coming venues and who are committed to providing the best in customer service for their prestigious clients.
Hesketh James are currently recruiting a multi-site Community Associate to work across several iconic commercial buildings based in the heart of Manchester city centre. The buildings are home to both fledgling and more mature businesses, providing a dynamic and inspirational workspace.
The ideal candidate will be an outgoing, customer-focused receptionist or community associate, as well as a great host and someone who is a great brand ambassador and always looks to exceed guest expectation. You will be IT literate and have excellent communication skills both written and verbal.
Responsibilities:
- Host duties - Meeting and greeting visitors at the door as they enter the building
- Provide show rounds for potential tenants and guests
- Accurately recording calls and visits, ensuring messages are relayed in a timely manner.
- Driving the Guest Services offering.
- Accountable for driving customer experience and becoming first point of contact for tenants and visitors within the building.
- Assisting members and visitors with any needs - stamping car park passes, offering directions etc
- Answering telephones, taking messages etc
Experience/Skills Required:
- An excellent host and ambassador for the company
- Previous supervisory or junior management experience
- Well presented at all times with a great front of house presence & a cheery welcoming demeanour
- A strong communicator with the ability to communicate at all levels
- The ability to build up a good rapport and strong relationships with regular tenants & visitors alike
- Great telephone answering skills
- IT Literate
Benefits:
- 25 days holiday
- An additional day off for your birthday
- An additional wellbeing day off each year
- Employee Assistance Programme
- Travel loans
- Long service awards
- Perk box subscription
- Long service awards
- Continual development and progression opportunities
This is a fantastic opportunity for the right candidate. If you feel you have what it takes and want to be involved, then please send your CV.
We welcome all applicants regardless of identity, personal characteristics or background.