Hotel Operations Manager
Location: Manchester
Salary: £45,000-46,000 + Bonus + Fantastic Benefits
Hours: Full time (40 Hours)
** You MUST have strong Food and Beverage and experience in a busy hotel property to be considered for this role! **
Our client, a large stylish hotel operation, is looking for a highly-experienced, hands-on, personable and passionate Operations Manager to assist in the running of their high-quality operation based in Manchester. With stylish rooms, amazing facilities, a stunning food and beverage operation with an extensive menu showcasing their collection of mouth-watering dishes, not to mention a delicious selection of cocktails and alcoholic drinks, this operation boasts a strong base of clientele with guests coming from afar and wide for new and repeat experiences.
As this is a hands-on role, you will need to enjoy the buzz of leading a busy and quality hotel operation overseeing all departments, leading from the front whilst motivating and getting the best out of each Head of Department and established departments. You will have very strong leadership and management skills, have a good business/financial acumen and as a strong motivator be able to get the most out of your team at all times. Not only you will be fully responsible for day-to-day management of the entire operation; you will also be the face of the business and therefore personality is key!
Reporting to the General Manager will actively be involved in all departments with a strong involment in Food & Beverage and Meetings & Events whilst You must be health and safety compliant and familiar with all operational policies and procedures.
Required Experience:
* Solid hands-on Operations Manager/Deputy General Manager experience in a busy hotel
* Strong leadership, management skills and experience of managing several HODs and all departments including: Food and Beverage, Kitchen, Front Office/Reservations, Conference & Banqueting Operations and Night Managers
* Good business acumen, strong financial knowledge and experience (GPs, wage costs, Profit & Loss) as well as payroll experience.
* As the face of the business you must have a warm and friendly personality, be fun, passionate, charismatic, enthusiastic, people-focused and adaptable to all personalities.
* Be a great communicator - excellent at developing relationships with a large team and others involved.
The ideal candidate will:
* Have a great personality - fun, passionate, charismatic, enthusiastic, people-focused and adaptable to all personalities.
* Have a passion for hospitality and high-quality service.
* Have strong management and leadership skills.
* Be motivated, highly organised and have previous experience within a similar role.
* Be enthusiastic, have a desire to exceed guest expectations and want to impress and progress.
* Understand the financial and commercial aspects of the business.
* Have an understanding of the Cheshire market in which the business will operate within
* You should hold your team’s progression as paramount to their continued growth as a team and as individuals, which can only help the business to thrive.
* You must have full eligibility to work in the UK to be considered for this position.